Terms of service

HOW DO I KNOW WHICH SIZE WILL FIT ME BEST?

Our size guides serve as a general guideline for helping you find your size in Ref. You can view our size guide on the product page.

WHEN WILL MY ORDER ARRIVE?

Domestic orders typically arrive 3-5 business days after your order is processed. Processing typically takes 1-3 business days unless stated otherwise on the product page.

 For international orders, please allow up to 7-10 business days for your package to arrive. Trust us babe - we're worth the wait!

HOW CAN I GET IN TOUCH WITH YOUR CUSTOMER SERVICE TEAM?

For customer service inquiries only, please email kaigarments@gmail.com

I EMAILED YOUR CUSTOMER SERVICE TEAM. WHEN SHOULD I EXPECT A RESPONSE?

We aim to respond to all e-mails within 48 hours. Please note that this timeframe may be extended during and immediately after launches.